to all AOL users

[Guest guest]

Hi

 

This is not really list-relevant, but given the situation we have been placed in

by AOL, there is no alternative means of communicating this message to the

relevant people.

 

You will all be aware of the increases in virus-activity online. We have had

numerous instances of infected computers contacting our autoresponder services

using spoofed "from" addresses. The autoresponders reply to the spoofed address,

and in some cases the recipients have filed abuse complaints, thinking that we

are sending out Spam to them.

 

To any Internet professional receiving such complaints, their origin should be

obvious. However, not so AOL.

 

They have placed our server on a blacklist, meaning that no mail sent by us

either directly to AOL clients or from our server in the form of order

confirmations, is getting through. We have complained repeatedly to AOL about

this, and all they can do is promise to look at it sometime over the course of

the next few days.

 

Their total unprofessionalism in many areas of their operations is not new to

us. However, multiply our case by many others and you begin to see a pattern

here. AOL are not providing their clients with a reliable email service, and in

their misguided attempts to combat Spam are in fact interfering with the free

passage of important communications, the receipt of which is one reason why

their clients have signed up for their service.

 

To those of you who have ordered recently from Yoga Technology, and wonder what

has happened to your confirmations - they are here - having been bounced back to

us by AOL. By all means complain to them too - if you are lucky enough to find

someone within their organization who will actually listen to you.

 

I will leave everyone to form their own conclusions on this, but my

recommendation to anyone and everyone who uses AOL is quite simple - to

experience the kind of service to which you are entitled, you should look around

for alternatives, such as MSN, Earthlink, or one of the many regional or local

Internet Service Providers. You might well save yourself a bundle of money too.

 

Sat Nam!

Gordon

 

 

[Guest guest]

Sat Nam,

 

I use AOL for my service provider, but use for my email. I

don't have problems receiving my messages, though with some news

groups/newsletters I have to tell the email program's filter program

to allow them to come through. There are other services that also

provide free email that can be accesses without being affected by

AOL's email policies.

 

AOL has news, features, and other content that many people may like

to have access to and are willing to pay a premium for. If enough

people complain about their email policies hopefully they will change

them.

 

Dale

 

Kundaliniyoga, "Gordon" <gordon> wrote:

.....

>

> I will leave everyone to form their own conclusions on this, but my

recommendation to anyone and everyone who uses AOL is quite simple -

to experience the kind of service to which you are entitled, you

should look around for alternatives, such as ....

> Sat Nam!

> Gordon

>

>