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> Sometimes though, I log on and it says I have say 4 letters. Then, when I

> download and de-cript it I only get 3 or even 2 letters.

>

> I had the same problem 5 or 6 times.

>

> What could this be?

 

This never happened to me, so I don't know. But you can do following:

In the Logon Options switch off "Afterwards delete downdump file". Then when

it happened again, open the lastest received *.DMP file with NotePad and

check if it looks normal, or if it is incomplete, or if there is garbage.

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