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> 1. in many of my folders few mails have lost their titles,senders,dates

> etc. & instead of showing "L" for letter in first column they are

> showing "T" for text" in first column. they are not getting opened &

> showing error "key not found".

 

This may happen if there is a problem with the hard disk or if there was a

power failure when WinCOM was writing to the disk. You have to download

these missing texts again. You can also do "File" / "Repair my filing

cabinet" which will remove all these empty entries.

 

> 2. i would like to know how can i change my settings in such a way

> that i will be asked by the system whether the attached file has to be

> downloaded & which one?

 

This is done by default. But if in the Login Options you switched on

"Download attached files", then WinCOM downloads all attached files without

asking.

 

> 3. i am not able to see other users online when i log in, at the same

> time other COM user from my computer only is able to see others who

> are online.

 

You can switch on that by sending the command "switch on presence". (Enter

that command at "Commands" / "Manually".

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