Thiruvarangam Audios

[Guest guest]

Dear Arangan Adiyars,

If you face any connection error like " No Connection Could be

made... " when trying to play the audios, please read the following:

 

Connection errors that occur on specific sites or that only occur once

in a while are not usually a cause for concern. Occasional errors tend

to occur when traffic is high on the Internet, the site hosting the

files is down, or the site hosting the file has been moved.

 

Connection errors that occur at all sites on a recurring basis

indicate a problem with RealPlayer connection configuration or your

Internet connection. To allow RealPlayer to connect, you may need to

reconfigure RealPlayer or your security software.

 

If you get one of these errors, it may mean that RealPlayer did not

receive enough information to maintain a connection to the server, or

that RealPlayer stopped receiving information from the server for an

extended period and could not maintain the connection. The problem

could be caused by excessive network traffic on the Internet, your

Internet Service Provider (ISP), or a local area network (LAN) connection.

 

Solution 1: Determine whether the problem is with the specific file.

 

To rule out a problem with the file itself, try playing sample files:

1. Open http://service. real.com/ realplayer/ test/ in your web browser.

2. Click the links that match your connection speed. Dial-up modem

users should choose the 28 K or 56 K links.

 

If the sample files play, then the problem may be with the specific

web site, or with the file you were trying to play. This may be a

temporary problem of high traffic or technical difficulties. Try again

later, or contact the webmaster of the site to alert them to the problem.

 

Solution 2: Check RealPlayer's online status setting.

 

RealPlayer detects online status by default. If this detection fails,

RealPlayer may be incorrectly set to Work Offline mode. If you are

using a network connection or have a cable modem or DSL connection,

you can override this detection and force RealPlayer to assume you are

online all the time.

 

To change the online status of RealPlayer:

 

1. In RealPlayer on the Tools menu, click Preferences. The Preferences

dialog opens.

2. Under Category, click Connection.

3. Click to select Assume I am online.

4. Click OK.

5. Restart RealPlayer.

 

Solution 3: Test your connection speed.

 

1. In RealPlayer, click the Tools menu, and then select Preferences.

The Preferences dialog opens.

2. Under Category, click Connection.

3. Click Test Connection, then Perform Test to determine your current

connection speed.

4. Click Update to set your minimum bandwidth preference.

5. Click OK.

6. Try to play the clip again.

 

Solution 4: Increase the time-out settings, and try playing the clip

again.

 

1. In RealPlayer, click the Tools menu, and then select Preferences.

The Preferences box opens.

2. In the Category pane, click Connection.

3. Under Network Time-out, increase the time-out settings by 10 seconds.

4. Click OK.

5. Try to play the clip again.

6. If you still have problems, increase the time-out settings by

another 10 seconds and try again.

 

Keep trying until the clip plays or it becomes obvious that increasing

the time-out settings will not resolve this problem. Increasing this

time also increases the time you wait for a time-out message to appear.

 

Solution 5: Configure your personal firewall or security software to

allow RealPlayer access to the Internet.

 

Firewalls must be configured to allow realplay.exe to have two-way

access to the Internet before audio or video can be played. Consult

the manufacturer of your firewall software if you are unsure how to

grant this access.

 

Additional information can be found on our Customer Support site at:

http://service. real.com/ firewall/ .

 

Solution 6: Verify that your corporate firewall or proxy allows

RealPlayer access to the Internet.

 

Corporate local area networks (LANs) or commercial Internet Service

Providers (ISPs) often use a firewall or proxy to limit traffic and

protect their users' computers from unauthorized access. If these

ports are specifically restricted by your firewall, you will need to

configure your Connection Preferences to use your firewall's settings.

 

By default, the RealPlayer uses the following ports to connect:

 

TCP 80, 554, 4040, 7070, 8080, 443 (SSL for sign in), 1755 (MMS

Windows Media requests)

UDP 6970-32,000, 1755 (MMS Windows Media resend requests)

HTTP 80 (AU, Messaging Service, and HTTP Cloaking)

 

RealPlayer configurations will override these defaults. Contact your

network administrator for further assistance.

Additional information can be found on our Customer Support site at:

http://service. real.com/ firewall/ .

 

I think this is useful and will help to solve most of the connection

problem. If still any problem persists, please contact me. I am here

to help you always.

 

Adiyen,

SanthanaKrishnan