Career Mail :How to handle telephonic interviews........

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How to handle telephonic

interviews<Hum-Our-Tum/join>

 

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Sometimes, after you have sent in your CV, the company sets up a

" telephone-screening interview " .<Hum-Our-Tum/join>

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<Hum-Our-Tum/join>Telephone interviews are

becoming more common as companies seek to reduce recruitment costs and

reorganise the selection process. They are also common when applying for

overseas jobs. <Hum-Our-Tum/join>

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<Hum-Our-Tum/join>The telephone interview is a

make-or-break opportunity, and it is important that you make a good

impression over the phone. <Hum-Our-Tum/join>

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<Hum-Our-Tum/join>How convincingly you make

your case over the phone determines further interest in you as a job

candidate. <Hum-Our-Tum/join>

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<Hum-Our-Tum/join>Phone interviewing is unique

as you can't rely on visual support (such as good looks or power suits), eye

contact or body language to assist your presentation. You also cannot rely

on visual signals to interpret the interviewer's

response.<Hum-Our-Tum/join>

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<Hum-Our-Tum/join>Your voice is the only tool

you have and it says everything about you - the quality, speed and tone of

your speech communicate a certain attitude, energy level and enthusiasm.

Employers often listen for a relaxed style that expresses confidence,

eagerness and intelligence. <Hum-Our-Tum/join>

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<Hum-Our-Tum/join>The success of a telephone

interview begins with mental preparation and setting the stage with the

interviewer. You firstly need to establish a clear time frame for the

conversation. By agreement, this should be at least 20 minutes when both

parties can be free of interruptions and

distractions.<Hum-Our-Tum/join>

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If you are currently employed, arrange for a phone interview in the evening

rather than during the workday - you never know who might walk into your

office unannounced or overhear something by accident.

 

Before the actual interview, it will be useful to know the topics to be

covered and the basic information regarding the position to be discussed. It

also helps to practice.

 

Try to think as the employer. What important information is the interviewer

looking for? What questions is he/she likely to ask? What questions do you

hope are not asked?

 

You need to sound like a winner quickly to maintain the listener's interest

in you. People conducting phone interviews like to use situation analysis,

asking how you would react to an imaginary set

of circumstances.

 

For example, the interviewer may describe a scenario involving an unhappy

customer who has a problem and ask you to explain how you would solve the

problem. This is done to see what kind of thinker you are and to assess how

well you communicate.

 

Phone interviewers also take note of the consistency of your answers - does

the job candidate seem solid, or is he/she changing the responses according

to what he/she thinks the interviewers wants to hear?

 

After a telephone interview, the interviewer will know the answer to this

question.

 

You also need to prepare for possible situations that might unfold. If the

interviewer asks questions that make you feel uncomfortable, how would you

handle it?

 

If he/she doesn't allow you to sell yourself, how do you delicately take

control of the conversation and focus on the important issues?

 

Finally, you should always remember to clear a work area near the phone and

to keep handy those " tools " that will assist you during the telephone

interview, such as:

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1. A copy of the version of the CV sent to the interviewer.

2. Note pad and pen that works.

3. Five or six carefully worded questions jotted down.

4. Company literature with relevant sections highlighted.

5. A calendar (or a diary).

6. A watch or clock.

 

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** *Syed Hassan Ali * *Senior Support Operations (Team Lead) * *Apex

Technology Systems * *Mobile No : 9885290563 *

*hassanrazvi786* *Hyderabad

India * * <Hum-Our-Tum/join>[image: Click

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