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ADMIN: Bouncing Mail

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Hi Folks:

 

Just a note to tell everyone that eGroups has changed the way they handle

bounced mail; if you find that you are not getting mail from the list after a

problem with your email, server or computer, please go over to eGroups and check

your status. If you bounce mail for three consecutive days, the server will stop

trying to send mail to you, and you will be unsubbed if the problem is not

cleared up promptly.

 

The easiest and quickest way for you to check this is to visit the website

yourself, but if you have any problems, please contact the owner address (it's

in the signature line of the posts if you don't have it in your address book)

and we will try to help you. If you are unsubbed for bouncing, you may have to

reapply so we can get you back on the list again.

 

This is from the Help File at eGroups, regarding account status.

 

Q. What does it mean if my account status is Normal? Not confirmed? Bouncing?

 

A. Your account status is reported in the My Profile section of your My Groups

page. Your account status reports whether you can receive email, post messages,

and access member-only areas of eGroups:

 

Normal

You are a member in good standing, and can send and receive email.

 

Not Confirmed

You haven't yet replied to your confirmation email, and therefore cannot post

messages or receive email from your groups. To have your confirmation message

resent to you, click " Request confirmation email. "

 

Bouncing

Your email account has stopped accepting messages, because, for example, your

inbox is full or your Internet Service Provider is returning messages addressed

to you. As long as your status is Bouncing, you cannot send or receive messages.

Bouncing status occurs after eGroups has attempted and failed to deliver

messages to your address for 3 consecutive days. Unless you reset your status,

you will not receive new messages. You can reset Bouncing status by clicking the

Reset button beneath Member Profile.

 

Auto-responder

If your account sends out too many messages in a short period of time, our

system will suspend your account with the status of Auto-responder. Unusually

high message volume is often an indication of an email program set to auto-reply

with an " I'm-on-vacation " type of message. As long as your status is

Auto-responder, you cannot send or receive messages. You can prevent this by

setting all of your group delivery options to " No Mail/Web Only " before you go

on vacation. If you wish to reset an account with Auto-responder status, you

will need to contact eGroups.

 

Inactive

Your account has been terminated because of a violation of the eGroups Terms of

Service. You will need to contact eGroups regarding this.

 

--

Thanks for your attention.

Caroline

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