Do Difficult People Cause Problems For You?

[Guest guest]

Yes, it does sometimes happen.

 

Sometimes people have " other stuff " going on, and they carry that " stuff " in

with them.

 

Other people have a legitimate complaint.

 

I'm not sure if you have a family type restaurant or a more upscale place, but

here are some ideas I've tried out before in a restaurant.

 

To the best of your ability, greet the people as soon as you can. And ANCHOR

them with good feelings or break states as they are about to enter the door.

 

You can do that energetically and with a smile.

 

Break state them (put them in a neutral state), as soon as possible.

 

Or at least pace their state.

 

" Are you having a good day so far? " if they look ok, or " Are you having a good

day yet? " if they appear sour.

 

Match / mirror them to the best of your ability so you can pace THEN LEAD them.

 

For instance, I used to ask people how they were, and then when they replied

back and asked me how I was, I would give whatever answer I " felt " , which was a

nice way to break rapport in many cases.

 

Let me explain.

 

" How are you today? "

 

" Oh, I'm not too bad. How about you? "

 

" Oh, I'm AWESOME, thanks! " (with lots of energy that blew them out of the water,

so to speak)

 

Now I have been training to the best of my ability to match their predicates,

the words they use AND to also match their posture and tonality.

 

So if they reply with some words I don't want to use, I at least use their

tonality and posture, and then lead them. This is something I had to train to

do, because I automatically just fed back what I was thinking / feeling, without

any regard to their present state.

 

Also, learn the Care Bear heart drill.

 

Learn to do it COVERTLY. Also learn how to MENTALLY trace it, using your eyes

and intention (also using language patterns), so you can ACTIVATE THEIRS.

 

An unzip is something you can do with your eyes.

 

Then insert smile energy (A real good drill I learned from Doc) ball in to their

solar plexus chakra.

 

I don't know what type of set up you have. Some buffets have the people pay as

they walk in. In that case, they can be unzipped as you are handing them back

their change, receipt, credit card, etc.

 

Train the wait staff to unzip / insert smile.

 

This drill does take a bit of practice.

 

I thought I knew the drill after I heard how to do it and had done it 5 or 6

times.

 

25 times later, I started to notice things...

 

500 repetitions later, I learned a whole lot of really neat things I would have

never imagined unless I had committed to learning and USING the drill in as many

contexts as possible.

 

Another thing you can do is prior to opening, walk through the entire restaurant

and, using your intention, CHARGE THE ENTIRE ROOM with positive energy.

 

If you notice any " dark spots " or " bad feelings, " clap them away or do some

other sort of bannishing, such as ccw spin, or whatever else you do, and then

charge that spot with radiant energy.

 

How do you do that?

 

You can stand there as you activate your radiant circuits.

 

You can walk / dance around as you sing / hum music you really like.

 

Segment intend appreciation to each customer who will be there that day.

 

Charge the doorways with thought forms of the customer enjoying themselves,

having the feeling they got real good food at a good value AND got more than

their money's worth.

 

Do it from 3 perceptual positions.

 

Then at night, before you go to sleep, do a " Dream Invader " technique where you

have your customers and potential customers on your imaginary mental screen

(inside your mind), and thank the difficult ones for lessons learned, and the

ones who are " impossible " or " not worth dealing with, " thank them, but suggest

to them they will be happier at so and so's restaurant instead.

 

Then you want to make sure you program for WHAT YOU WANT INSTEAD, which is to

thank the others, (and use submodalities to make the unwanted people " disappear "

from the picture), and tell those others what you like and appreciate about them

and their business. Genuinely thank them, as you activate your radiant energies

toward them, and let them know how much you enjoy giving them great food and

awesome service for their money.

 

Follow up when they come in your place of business the next day or later on by

anchoring their good feelings to being in your restaurant and eating your good

food.

 

Do NOT bad mouth the competition, as " bitch circuits " would be activated and

they would have bad feelings while eating your food, so make sure they feel good

while in your place.

 

Who are your good customers and regular customers? Thank them during dream

time, work remote healing cases on them where appropriate.

 

You might think this takes a lot of time, but when you do the correct training,

you have time distortion while at the correct level of mind, and you can do an

enormous amount of " work " at the subjective level.

 

So in 15-20 minutes time at the correct level of mind, you can Remote Influence

a lot of customers, especially when you do a " Dream Invaders " technique to

communicate with many of them all at once.

 

So what about problem customers?

 

I remember one woman who came in to a fast food place I worked part time at.

 

She made some condescending and rude remarks to one of the people there that

were not appropriate (she had been given good, polite and friendly service), so

I accessed my location for " dog turd " as I talked with that woman and looked at

her.

 

She got real uncomfortable.

 

I also used Dream Invader techniques to communicate with her at night that what

she did was rude and unnaceptable and that she had better be NICE to people who

had been nice to her, or something worse would happen.

 

The next time she came in, she was very friendly to everyone and had a different

emotional tone about her.

 

Sometimes freebies will work wonders with a customer (something that costs you a

few cents or maybe a dollar, yet has a large perceived value to them -- I.e., a

free soft drink with refills costs you about 5 cents, yet has a perceived value

of $1.50 or all the way up to $2.99 or more, depending on the restaurant).

 

I remember one couple who KNEW ahead of time they would have to wait for

something, and they said they wanted it anyway. This was a large meal they

wanted to take home with them.

 

Then the woman got pissed off because she had to wait, after we TOLD them they

would have to wait, and they said " ok, we'll wait. "

 

So we gave her the item they were waiting for.

 

They were still pissed; it didn't matter what we did. We could have given them

the entire meal for 6 people free, and they still would have been pissed and

bitched about it.

 

I didn't want to deal with them again, and the other people there didn't want to

deal with them again, so I did a Remote Influence technique to let them know we

didn't want them there any more, they weren't welcome, we didn't like them just

like they didn't like us, and to please go somewhere else instead.

 

THEN, I followed up by doing a break state and seeing all the happy customers

who would love our awesome food and great service, and I sent them blessing and

welcomed them to the store.

 

The grumpy old goat and the grumpier old bat never came back.

 

But lots of other people did and commented on how much they loved the food and

the great value.

 

Also, program a thought form using radiant energies above the restaurant and in

the parking lot so people who are going by will be drawn like a magnet in to

your store.

 

Program for GOOD CUSTOMERS to come in.

 

Now sometimes, a grumpy customer is a good thing. If something is wrong and

needs fixed, then it's good to know about it, because if one person is pissed

about something, there's a good chance 10 more didn't tell you, but they did go

tell their friends.

 

Anyway, long post, I know.

 

I've trained people to fix a variety of relationship problems using Remote

Influence and Dream Invader techniques. One of the things a lot of people don't

remember to do is to make sure they learn to control their own energies AND ALSO

to make sure they learn to examine things from all 3 perceptual positions.

 

Then it gets a lot easier to influence others.

 

This is stuff I KNOW works because I've done it, and I've shown other people how

to do it too. Of course, I did learn it from Dr. La Tourrette (you can write to

him to ask him about his covert influencing materials).

 

There is much, much more I didn't cover. It would take at least 3 seminars,

probably more.

 

If you have any questions, feel free to ask.

 

Sincerely,

Jim

 

 

 

 

Dealing with 'difficult' people

>

>Hi all

>

>I run a restaurant and unfortunately sometimes encounter very

>difficult people. Tonight was one example, I have a young waiter and

>one table in particular seemed to 'attack' him energetically and made

>up all sorts of nonsense and exaggerated complaints about him. There

>were some issues which were true, but very very trivial (they had

>waited about 15 minutes for dessert menus, they claimed 20 mins and

>even so was hardly grounds for the aggression of their complaint),

>some were wholly not true, e.g. the guy leaned into his sauce then

>complained my waiter had 'poured' it over him (impossible as it was

a

>sticky reduction that doesnt run!.

>

>I tried to listen to their issues and offered them discount but they

>were so rude and disproportionately aggressive and plain nasty that

>in the end Im afraid I told them I'd prefer it if they didnt return

>yet I remain angry and upset and they went hours ago! I feel very

>violated and hurt at how unfair, rude and unreasonable they were. I

>believe if I encountered this it says something about me, in some

>way, but am trying to find what and how I can best turn this

>unpleasant episode into a positive. I wonder if anyone has

>any 'energetic' suggestions that can help turn this horrid night into

>a positive learning experience (Im going boxing training tomorrow to

>hit a punchbag but Im sure there must be something more

>constructive!!)

>

>All suggestions welcome!

>

>Lisa

>