OT: Warning to those...Retraction due to new facts.

[Guest guest]

I would like everyone to know that thanks to a list member I received

an email from the President of Richters and he has promised to look

into the problems with my order. He told me that a change in staff

resulted in a back log of customer relations issues. So long as they

handle this for me I will order from them again and I hope others

will be willing to check them out as they do have a wonderful

selection. Happy Day!

 

 

, herbworld wrote:

>

>

>

> In a message dated 6/15/2006 3:44:45 PM Eastern Standard Time,

> oceanmoon writes:

>

> Is a company obligated in any way to re-send an order if it was

never

> received?

>

> Even if I sit here with proof of delivery in my hand, unless the

customer

> does this continually, we reship just for good customer relations.

>

> Maureen

>

>

> The Herb Growing & Marketing Network

> PO Box 245, Silver Spring, PA 17575

> 717-393-3295; FAX: 717-393-9261

> herbworld.com and herbnet.com

>

>

>