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I would really appreciate some advice on how to handle a problem with a

supplier. I placed an order online on 12/8/06 and received my order on/about

12/21/06. By the time I opened the box and checked out everything in there (no

invoice was enclosed with the order), I realized there were 2 items missing. I

attempted to call the supplier and was placed on the never ending hold cycle and

it was close to their closing time on Friday. I realized it was a holiday

weekend and that they " may " be closed the week between Christmas and New Years,

but I called back again and left my information and I sent them an email about

my situation on 12/20 and 1/4.

 

I have not heard a word. Nada. Nothing!! I called back again today and left

ANOTHER message and this time I wasn't too nice..........told them that if I

didn't get a call back by the end of business today, I was going to report them

to the BBB and anyone else I could get a hold of and I'll be happy to share

their name with anyone that emails me and asks.

 

What else can I do????

 

Frustrated Carla in SD :-)~

 

 

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