Message from (a bit late)

[Guest guest]

Sorry - this message came yesterday and I nearly missed it

 

UPDATE: Some Groups Not Receiving Email Messages

From February 28 about 2:30 p.m. (Pacific time) until March 1 about 11:15 a.m.

(Pacific

time) (http://www.timeanddate.com/worldclock/), some members of some groups were

not receiving email. Some members of some of these groups were able to see the

posts on

their group archive on the Web, but were not receiving them via email. Groups

mail

delivery is back to normal as of about 11:15 a.m. (Pacific time). We now have

more

information about what caused this.

 

While we were working on an improvement to our email delivery systems, email

delivery

was inadvertently suspended for some members of some groups. This problem did

not

affect all Groups users. Unfortunately, while messages posted to affected groups

during

this time were saved to group archives, the messages cannot now be delivered via

email. If

your group's archives are open to your members (click here for more info about

Archive

settings), your members can access the undelivered messages via the Web. If your

group's

archives are not open to your members, you may want to suggest that your members

resend any messages they had sent between yesterday afternoon and this morning,

if they

want to ensure they are read by other members.

 

Yesterday's work was part of our ongoing efforts to improve the performance of

 

Groups and was not supposed to involve any downtime for users. The delivery

glitch was

the result of human error, and because it only affected some members of some

groups, it

delayed both our awareness of the problem and our efforts to resolve it. We

sincerely

regret the inconvenience it may have caused.

 

The Team

Tags: yg-alerts, groups

Thursday March 1, 2007 - 03:17pm (PST)