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ADMIN: Missing any emails? Here's why.

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FYI, latest from to explain another SNAFU.

 

Best, Pat (Group Co-owner with Cindi)

 

 

moderatorcentral

[moderatorcentral] On Behalf Of y_groups_team

09 April 2009 01:31

moderatorcentral

[moderatorcentral] Groups Update: Digest Delivery and Delayed

Messages

 

We wanted to keep you updated on a few issues that may have been impacting

your groups over the past few days.

 

Digest Delivery: Several users have recently reported issues with the

delivery of daily digests. Digests were not being delivered unless a group

hit " 25 messages, " which affected some groups We have corrected this issue

and all groups should be fixed by tomorrow (Thursday, April 9, 2009).

 

Delayed Messages and Bounces: Group members and moderators who receive their

email through Verizon may not be receiving all messages, or may be receiving

messages long after they've been posted to the group. Verizon has apparently

been " grey-listing " mail from . We have contacted Verizon to

remedy the problem, but we are ultimately dependent upon them to resolve the

issue.

 

If you feel as though your ISP may also be delaying the delivery of

Groups mail, you can find the official list of outgoing mail servers here:

http://tech. groups.. com ygmailadmin/ This list will be useful

when reporting the issue to your ISP as they will likely ask for the IP

addresses of the mail servers that need to be " white-listed " to prevent

future issues.

 

Once we have an update or confirmation from Verizon we'll be sure to share

it with you all on the blog (http://ygroupsblog. com). In the meantime,

thanks for your patience!

 

Melissa Daniels

Community Manager

 

------------ --------- --------- ------

 

 

---

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" As long as you derive inner help and comfort from anything, keep it. " Mahatma

Gandhi.

 

 

 

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