Misleading labelling-Twinlab b-12 supplements are not vegan!

[Guest guest]

When I first became vegan, and looked into B-12 supplements, Twinlab *is*

the brand that I trusted. Now it comes to light that the company has

neglected to include GELATIN as an ingredient. Just in case anyone has not

seen the story, here is the link:

http://www.vegsource.com/articles/twinlab.htm

 

Okay... so I am two months behind on my veggie reading... hope I don't find

more stories like this.

 

Tammy

 

Join the San Francisco Bay Area Vegetarians!

email: -

 

 

Perform a death-defying act.... Go Vegan!

 

 

 

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[Guest guest]

Thanks, Tammy, for the posting about the Twinlab B-12 Dots. Sure enough, that

is the brand in my cabinet. Below is the response from the company to my

e-mail message regarding getting a refund on the product.

 

Becky

 

 

Subj: RE: B-12 Dots

11/8/01 9:34:18 AM Pacific Standard Time

    Product (Product (Twinlab))

To:    VeganM ('VeganM')

 

Thank you for your inquiry. The most current label does list all ingredients

such as: Mannitol, Sorbitol, Croscarmellose Sodium, Cyanocobalamin, Magnesium

Stearate, Silica, Cherry Flavor, Gelatin, Malic Acid and Purified Water.

Since the two predominant ingredients; cyano cobalamin and cherry flavoring

were listed, the ingredients that are in trace amounts were not listed on the

label. We have never labeled this as a vegetarian product. We do understand

your complaint and have forwarded your concern to the appropriate department.

We are happy to inform you that Twinlab has introduced a new and improved

vegetarian formula which contains; Cellulose, Sorbitol, Croscarmellose

Sodium, Magnesium Stearate, Silica, Cherry Flavor, Cyanocobalamin and Malic

Acid. As we do not sell direct we are unable to offer you a refund. However,

as we do value as a consumer we will gladly replace the product for you with

the new vegetarian formula. Please send us  the label ( proof of purchase) ,

your street mailing address and phone # to :Twinlab inc 150 Motor

Pkwy Hauppauge NY 11778 att Consumer AffairsOnce this information is received

your replacement will be shipped via UPS within 3-4 weeks. Good health to you!

 

 

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[Guest guest]

Hi everyone,

 

Hey, Becky, that is good information, thanks for sharing! I was thinking

that perhaps the original retail outlet where purchased could help with a

refund or exchange... The retail outlet could then return the product to

Twinlabs for a credit.

 

But, of course, if the consumer wanted to consume another Twinlab product,

it would be simplest just to do it via Twinlab.

 

I like the labelling that I've seen on " Kal " brand supplements - " KAL

GUARANTEES that NO ingredients other than those listed on this label have

been added to this product " . I think that's pretty clear.

 

A little " vegan " symbol would be even clearer :-)

 

Vegan Action has information about a Vegan certification program on their

website - http://www.veganaction.com/ " The Logo is administered by The

Vegan Awareness Foundation, a 501©3 nonprofit organization dedicated to

educating the public about veganism and to assist vegan-friendly

businesses. " .... " There is a $120 annual processing fee to cover our

expenses in administering the Logo. However, this fee may be waived upon

request. " A quick rummage through the freezer and pantry, and I can see it

on Now & Zen products...

 

Tammy

 

 

veganm [veganm]

Thursday, November 08, 2001 10:14 PM

 

Re: Misleading labelling-Twinlab b-12 supplements are

not vegan!

 

 

Thanks, Tammy, for the posting about the Twinlab B-12 Dots. Sure enough,

that

is the brand in my cabinet. Below is the response from the company to my

e-mail message regarding getting a refund on the product.

 

Becky

 

 

Subj: RE: B-12 Dots

11/8/01 9:34:18 AM Pacific Standard Time

    Product (Product (Twinlab))

To:    VeganM ('VeganM')

 

Thank you for your inquiry. The most current label does list all ingredients

such as: Mannitol, Sorbitol, Croscarmellose Sodium, Cyanocobalamin,

Magnesium

Stearate, Silica, Cherry Flavor, Gelatin, Malic Acid and Purified Water.

Since the two predominant ingredients; cyano cobalamin and cherry flavoring

were listed, the ingredients that are in trace amounts were not listed on

the

label. We have never labeled this as a vegetarian product. We do understand

your complaint and have forwarded your concern to the appropriate

department.

We are happy to inform you that Twinlab has introduced a new and improved

vegetarian formula which contains; Cellulose, Sorbitol, Croscarmellose

Sodium, Magnesium Stearate, Silica, Cherry Flavor, Cyanocobalamin and Malic

Acid. As we do not sell direct we are unable to offer you a refund. However,

as we do value as a consumer we will gladly replace the product for you with

the new vegetarian formula. Please send us  the label ( proof of purchase) ,

your street mailing address and phone # to :Twinlab inc 150 Motor

Pkwy Hauppauge NY 11778 att Consumer AffairsOnce this information is

received

your replacement will be shipped via UPS within 3-4 weeks. Good health to

you!

 

 

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