Fwd: [moderatorcentral] Update on Recent Groups Issues

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In case any of you have been having problems

Heather

 

 

 

 

 

 

> " y_groups_team " <y_groups_team@ >

> March 26, 2009 5:50:46 PM MDT

> moderatorcentral

> [moderatorcentral] Update on Recent Groups Issues

> moderatorcentral- owner@ s.com

>

> Over the past week we know that some of you have experienced

> problems with your groups (both on the web and with email delivery).

> These issues were/are the result of a recent data center move, which

> we blogged about on the 19th. (Read that post here:

http://www.ygroupsblog.com/blog/2009/03/19/even-groups-gets-the-hiccups/)

>

> As part of this move, we had also upgraded to higher performance

> hardware, but the upgrade didn't work out as planned. The team has

> been working to resolve these issues and stabilize your experience,

> and we're cautiously optimistic that we'll have back

> to normal before the weekend.

>

> That said, we'll definitely still be monitoring the system closely,

> and we encourage you to keep checking the blog

(http://www.ygroupsblog.com

> ) for the latest updates if you experience further problems.

>

> In addition, we've definitely learned some things from this incident

> (and from the feedback folks have been sharing about how we could

> better communicate) , and we'll blog about the specific steps we're

> planning to take in the area of better communication around system

> issues next week.

>

> We know-I know -that this past week or so has been rough, and we

> apologize for all the inconvenience the problems have caused you and

> your groups. We can and will do better in the future.

>

> Melissa Daniels

> Community Manager

>

>

>

> ------------ --------- --------- ------

>

> Visit the Groups Blog at: http://www.ygroupsblog.com/blog/!

> Groups Links

>

>

>