Message from about Recent Bounces

[Guest guest]

I have some background info on bounces your group members may have

experienced in the last couple days.

 

Because of a temporary glitch in the Mail systems, mail to some

users with email accounts began " hard bouncing " , resetting

the accounts to no longer receive group messages nor allow group posts.

 

We are working on identifying an automatic solution to correct the

problem. Users can manually remove themselves from bouncing status by

following these instructions:

1. Go to the My Groups page (/mygroups).

2. Once you are signed in to , click the X on the alert message.

3. Click the â?ounbounceâ? link next to your email address.

4. Follow the reactivation instructions in the message that will be

emailed to you.

 

If you are a moderator whose group members are bouncing, go to

http://help./help/us/groups/members/members-17.html and

follow the instructions for " Manual Reactivation " .

 

We're so sorry for the inconvenience. Please let me know if you have

questions.

 

-- Carole McManus

and 360° Community Manager

mcmanus_carole