Weather Report: 12-17-07

[Guest guest]

Below are known issues that may be affecting some Groups users:

 

Calendar Reminders (current forecast: scattered showers with clear skies

in the forecast)

 

We are aware that some groups are still experiencing issues with

calendar reminders not being sent. The Calendar Team now believes this

issue is related to Day Light Savings Time and is currently working to

correct this within all groups. I’ll post an update to confirm when this

process is complete. In the meantime, we appreciate your patience.

 

Again, one thing to be aware of is that if someone posts an event to the

calendar who is on moderation status, a reminder won’t be sent.

 

Delivery Issues with Centurytel.net Addresses (current forecast: stormy)

We’ve seen reports that email sent by members with

Centurytel.net mail accounts is not being delivered. We have confirmed

that Centurytel.net is dropping, or failing to deliver Y! Groups email.

We sincerely apologize that you are experiencing this issue

unfortunately it’s not something we can control. This is not a

issue but an issue with how Centurytel.net is handling email from

Groups.

 

We are currently trying to contact the administrators at CenturyTel to

work to correct this problem; however, they have not returned our calls

or emails. If you are a CenturyTel customer and are able to reach them,

please ask their administrators to contact our technical team by sending

an email to: ygmailadmin-owner .

 

If you have any questions or concerns please let us know by contacting

Customer Care at:

http://help./l/us//groups/original/forms_index.html

 

We appreciate your patience and we apologize for the inconvenience this

has caused.

 

Please visit the Groups Blog to leave a comment for the Groups team on

one of these issues:

http://www.ygroupsblog.com/blog/2007/12/17/-groups-weather-report-12-17-07/

 

Thank you,

Jami Heldt

Groups Community Manager