Weather Report: 12-22-07

[Guest guest]

Below are known issues that may be affecting some Groups users:

 

Update: Delivery Issues with Centurytel.net Addresses

We’ve been in contact with the administrators at Centurytel.net and have

taken steps toward correcting the issue with Y! Groups email not being

delivered. If you are a Centurytel.net mail user and you are still not

receiving Y! Groups email, please let us know by contacting Customer

Care at:

http://help./l/us//groups/original/forms_index.html

 

Issue with Search within Groups

We are aware that some Groups users are experiencing issues when trying

to search for messages in their groups. We have identified the root

cause of this problem which is related to the indexing of messages. If

you are currently experiencing this issue please contact Customer Care

and we’ll work to correct this on a case by case basis. We hope to have

this issues fully resolved for all groups early in the New Year. We

appreciate your patience and we apologize for the inconvenience this has

caused.

 

" SFReadDir() " Error

We know that some users have been affected by this error when attempting

to access their group's files. Customer Care has been responding to

reports on a case by case basis and we do believe this issue is resolved

at this time. If you continue to see this error, please let us know by

contacting Customer Care at:

http://help./l/us//groups/original/forms_index.html

 

I encourage you to continue to contact Customer Care with questions and

reports of issues with your Groups to get the quickest response. To post

comments on any of these topics, please go to the Groups Blog:

http://www.ygroupsblog.com/blog/

 

Happy Holidays from all of us on the Groups team!

 

Best Wishes,

Jami Heldt

Groups Community Manager