[moderatorcentral] Groups Update: Digest Delivery and Delayed Messages

April 9, 2009

We wanted to keep you updated on a few issues that may have been

impacting your groups over the past few days.

Digest Delivery: Several users have recently reported issues with the

delivery of daily digests. Digests were not being delivered unless a

group hit " 25 messages, " which affected some groups We have corrected

this issue and all groups should be fixed by tomorrow (Thursday, April

9, 2009).

Delayed Messages and Bounces: Group members and moderators who receive

their email through Verizon may not be receiving all messages, or may be

receiving messages long after they've been posted to the group. Verizon

has apparently been " grey-listing " mail from . We have

contacted Verizon to remedy the problem, but we are ultimately dependent

upon them to resolve the issue.

If you feel as though your ISP may also be delaying the delivery of

mail, you can find the official list of outgoing mail

will be useful when reporting the issue to your ISP as they will likely

ask for the IP addresses of the mail servers that need to be

" white-listed " to prevent future issues.

Once we have an update or confirmation from Verizon we'll be sure to

share it with you all on the blog (http://ygroupsblog.com). In the

meantime, thanks for your patience!

Melissa Daniels

Community Manager

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