(IN): Chicken in vegetarian roll, airline in a soup

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http://timesofindia.indiatimes.com/NEWS/India/Chicken-in-vegetarian-roll-airline\

-in-a-soup/articleshow/4827472.cms

Chicken in vegetarian roll, airline in a soup Neha Lalchandani, TNN 28 July

2009, 12:21am IST

NEW DELHI: Onkar Shukla, a resident of Delhi, was returning with his father

from Mumbai last week on a GoAir flight G8-375 when he asked for a vegetarian

roll for dinner.

 

While the wrapping had a 'veg' mark, Shukla soon realized the package

contained a chicken roll. A staunch vegetarian, he had already consumed

about half the roll by then.

 

Shulka, who was livid at the goof up, wanted to file a complaint with the

cabin crew but alleged that he got no help from them. He also said when he

tried to meet the captain of the flight after they landed, the cabin crew

were rude and set the security staff upon him.

 

" After the flight took off, I ordered a veg roll, a product of Cafe Coffee

Day, and juice. Before eating, I checked my pack to confirm if it was veg

and saw 'VEG' written clearly on the cover. However, while eating I found

its taste unfamiliar and when I checked again, I found meat pieces in it. We

are staunch Hindu brahmins and it was very shocking, " said Shukla.

 

Shukla then demanded the crew accept a written complaint but alleged they

did not cooperate. " I wanted the crew or captain to at least verify that I

had a meat roll so that I would be able to take action against the food

packaging company but they refused to do so. Finally, after landing, I asked

to meet the captain and was told to wait in the aircraft till all other

passengers left, " said Shukla.

 

However, Shukla alleged that once all the passengers had left the plane,

seven security men entered the cabin and very rudely asked Shukla and his

father to leave the aircraft immediately. Later, Shukla filed a complaint

with the airport manager.

 

While sources in GoAir claimed Shukla had been extremely angry and there was

no way the crew was able to pacify him, the official spokesperson said:

" GoAir will as a precautionary measure, undertake sampling of meals.

Additionally, Cafe Coffee Day will be requested to doubly ensure packaging

and sampling at their end prior to delivery to GoAir. "

 

The spokesperson also added: " The Captain was flying at that point in time

and post landing had immediate procedural responsibilities to complete. The

passenger was thus guided towards our airport manager who he cannot deny

helped him in every possible manner. "

 

 

 

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