Guest guest Posted July 27, 2009 Report Share Posted July 27, 2009 Hi Manisha, I'm soo sorry you had to deal with people like that! I understand your frustration. Hugs Debbie Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2009 Report Share Posted July 27, 2009 That's pretty crappy to have chicken in your veggie bowl, but I wonder, did you talk to the server about it? It could have been a simple mistake. I worked at a restaurant and the veg items were a subcategory of something else, like a spicy chicken wrap, substitute veg option. When a restaurant gets busy sometimes either the order entry could go wrong or the cook might not see the sub, and tofu and chicken can look real similar, especially if someone besides your server delivered the meal. If this had happened to me I would have called the server over and explained the error and requested a new dish without the meat. If I had been the server I would have asked the manager to discount the cost of the meal (meaning the customer would get the new one for free and not have to pay for the erroneous one either). Now if you had talked to the server and nothing was done to rectify the error and the manager did not do anything either then I can see getting all upset about it - or of this is a regular occurrence at this restaurant. But to get all upset and ask people to forward negative emails without this knowledge is a bit of an overreaction I think. Tameson Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2009 Report Share Posted July 27, 2009 Hi Manisha...... First of all, in this day and age of restaurant meals that are usually pretty expensive to start with anyway, I am sorry you had to have your meal spoiled. That is a shame. I hope they apologized and brought you another meal correctly prepared....and they should have compped it but now-a-days I don't see much of that anymore. I don't know what size of restaurant you were eating in but, just for a moment, let me say something in defense of restaurants that serve both non-vegetarians and vegetarians. Years ago, I was the kitchen manager and head chef in a restaurant that seated about 150 patrons in Athens, Texas....small town of about 11,000 people. This restaurant was called The Barkley House and was in a beautiful old Victorian home built around 1883 and was the home place of Clint Murchison, of Dallas Cowboys fame in the 60's & 70s. We served lunch, a happy hour buffet, and dinner and had a bar and were open on Sunday for a family style Sunday Brunch. I had just divorced, had 4 children, and the year + I was at The Barkley House was probably the hardest job I have ever had in my entire life.....trying to juggle everything. Our kitchen was not huge but was a pretty good one. I did almost all of the daytime cooking, starting prep on the night before and getting there at 6:45 AM (remembering I had 4 children, ages 5, 8, 13 and 15 1/2) and it was not easy. We had a regular menu plus a lunch special and I had to cook enough to serve approximately 50 people of just the special AND have it all ready by 11 PM. Plus I was making a 22 qt. pot of homemade soup every morning, all of the desserts were homemade by me, I made 18 dozen yeast rolls in the morning for lunch and 18 dozen in the afternoon for the dinner service. Plus I made 4 gallons of different kinds of salad dressing, homemade, when needed and at least one specialty curried chicken salad. When I think back on it, I can hardly believe what I accomplished every day. When someone wanted a special request meal, hopefully calling ahead of time, I could pretty much do it.....if someone asked for something special added to or to have something deleted from their meal and they were already in the restaurant....SOMETIMES I could do it.....but, what most people don't understand is that in most restaurant kitchens there is not enough room to have separate pans for separate meals going at the same time. I had a big, 6 burner Vulcan Stove with two ovens, two Salamanders, a regular broiler and a convection oven. I was doing all I could to cook what I already had to cook, have it turn out like it was supposed to turn out......BUT, if we had had special vegetarian meal ON the schedule......it would have been prepared vegetarian...not with added meat thrown in but that is because I know what vegetarian cooking means.....but.....another " but " if a regular person, who is not vegetarian or who does not eat vegetarian even part of the time, was doing the cooking......I doubt very seriously if the meal would have turned out strictly vegetarian. Non-vegetarians do not always understand how important not eating any animal products or product derivatives is to vegetarians. I guess my main point is that if I were a stick vegetarian, and wanted to make sure that nothing vegetarian was added to or cooked with my vegetarian meal, I would go to a restaurant where they did not serve meat, chicken or fish, and even then I don't know that I would totally trust that there was nothing non-vegetarian in the food. As popular as vegetarianism has become in the last 20 years, it is still, probably, the minority way of eating in the United States......so you just have to be extremely careful of where you eat, if you are eating out. Personally, I would rather eat at home. Oh, and for everyone......if you are going out to eat at a public restaurant......always ask to go see the kitchen (try not to ask to do this at a peak serving time) and if they will not let you inspect their kitchen, their refrigerators, their walk-ins, cooking area and prep room.......turn around and walk out....you do not WANT to eat there. As a funny side, I used to get all kinds of special requests thrown at me, some on the spur of the moment. One time, Holly Jones, one of the owners, informed me that we were supposed to be doing the food for a wedding shower.....3 hours before it was supposed to happen on a Saturday afternoon before the lunch and dinner rushes. Talk about thinking fast.....I had some got to the grocery store and buy pound cakes baked in loaves, strawberry preserves, mixed nuts, and extra confectioners sugar.......I quickly made pour fondant tined it a deep rose color, made some white buttercream icing and green buttercream..... and had my oldest son bring my cake decorating equipment from home and started to give orders right and left on getting appetizer type foods made. I made petite fours by cutting the pound cake loaves into cubes (thank God it was really good pound cake)....I had a helper work with me and we first cut the cubes in half and spread the jam on one side, putting them back together as we went. Then I poured the hot fondant over each petite four....thank goodness they harden fairly quickly.....then I piped bells on some, roses and leaves on some, bows on some, and lilies of the valley on some, all out of buttercream. Luckily the reception was only for 35 people and another most important aspect......the bride was a friend of Holly's and left everything up to Holly so was not expecting anything in particular......AND, it was a second wedding for both the bride and the groom. Since we had the Happy Hour buffet in the afternoons, putting together the food was pretty easy....we kept brie wrapped in filo dough in the freezer so they only had to be baked off, arranged and served with apple slices and crackers, frozen escargot plus toasted garlic baguettes slices to go with them in the freezer, cocktail meatballs in barbecue sauce, slices of French bread....crackers, cheese cubes, pretzels and nuts....whatever else we had I don't even remember but it all turned out perfectly and just in time. Luckily I was able to use pedestal cake stands in graduated sizes to display the petite fours on, grabbed serving trays and such that the restaurant had there, grabbed a antique punch bowl, and added Blue Bell strawberry sherbet with some champagne from the bar and fresh strawberries........and amazingly enough.....the reception was a hit with all. And, I was never so glad of anything in my life! Like I said.....I hope they made it right for you the second time. They should have done it right the first time....but we all human and sometimes when it is hectic.....things happen.............. and I hope I showed you how hectic the life of a person who works at a restaurant can be. I asked Holly once to have signs made to hang in every diningroom that said.... " Good food waits for no man.....Man waits for good food! And she did! I met my husband at The Barkley House.....and here I am 26 1/2 years later with our three daughters (added to the 6 children we had between us when we got married) all grown up......and me still cooking and enjoying every minute of it. Nancy C. East Texas Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 27, 2009 Report Share Posted July 27, 2009 Just to add a couple of points to what everyone else has said: That's for all intents and purposes a fast food place, and the kids there no doubt make minimum wage or slightly above. They do things on automatic, and don't have a lot of motivation to take pride or care in their work. There's plenty of places here in Silicon Valley where you can get a good Veg meal, even if they aren't strictly vegetarian: Hobee's, Good Earth, certainly Fresh Choice. And there's plenty of lesser know vegetarian restaurants in the area. Do a Google search on: vegetarian San Jose. You'll be surprised at what comes up! At 10:38 AM 7/27/2009, Manisha wrote: Hello Group I am sorry to send this post in this group. But I don't know where else to go and who else will understand what I am going through emotionally and mentally right now. Just because of the food I ordered Yesterday night. I ordered and was having Tofu & Sauteed veg bowl at World Wrapp, AMC Mercado, Santa Clara, CA, USA. And they added chicken in it. I am VEGETARIAN FROM BIRTH Man! ???? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.