BUG AFFECTING

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Here are updates on three problems affecting significant numbers of groups or

users.

 

GROUP ACTIVITY LOGS AND RECENT ACTIVITY NOT UPDATING

As many moderators have probably noticed, the “Group Activity†logs in the

Management section have not been updating. The team has been working closely

with Tibco, the company behind a key piece of software that Groups relies on to

process our incredible volume of these logs, to address the issue, but the

problem is not yet solved. And while the work will continue over the weekend

(it’s 7:30 pm on Friday in California as I write this), I wouldn’t expect

this issue to be resolved before some time next week.

 

 

Unfortunately, the queuing system that processes these logs is also the system

that updates the “recent activity†module (on group home pages, the Groups

Front Page, and My Groups), so this module will be out of date as well until the

logs problem is resolved.

 

MESSAGE SEARCH UPDATE

We’re painfully aware that this is the bug that will not die. And while there

is some good news, it’s balanced by some not as good news (caused mainly by

the logs problem):

- The Good News: Approximately 8000 groups have been migrated to the new message

search system and for these groups, message search is working correctly again

(with a couple caveats described in the Bad News below).

 

- The Bad News I: The new message system also relies on the same queuing system

as the logs. So messages posted since the logs began to backlog (for most groups

on the 19th) won’t appear in search, even for groups on the new system.

- The Bad News II: No additional groups can be migrated until the queuing system

is fixed.

- The Bad News III: A couple (of the nine) servers the new message search system

is running on are behaving flakily. So sometimes it may be necessary to repeat a

search a couple of the time to get the right results (though we hope to address

that problem soon).