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Gujarati Call Center Christianity

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InfoCity is a self-contained 200-acre "city within a city,"

located in Gujarat, India. The city contains Infotowers, each

accommodating a staggering 2,500 call center seats, plus room

for offices, POPs, collocation, NOCs, and other elements. A

similar 1997 undertaking supporting knowledge based

companies in Bangalore, International Tech Park Ltd. (referred

to locally as ITPL), has exhausted its space, housing such

entities as the technical support call center of Dell Computer

and General Electric's $40 million R&D facility. FTI's

involvement with InfoCity provides the opportunity to:

§ Lease FTI's IP facilities to designated call centers.

§ Connect to existing call center entities at InfoCity.

§ Decrease cost for call center support.

§ Realize rapid return on investment due to decreased

manpower cost and database setup time and expense.

 

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GNFC Infotower gets active

 

Ahmedabad, August 11: Gujarat Narmada Valley Fertilizers (GNFC) Limited has announced

that its GNFC Infotower in the city has initiated IT infrastructure ventures with two IT

clients starting operations from its Infotower.

 

The six-storied Infotower at Ahmedabad will now play host to Azure Call Center spread

over 30,000 square feet. Azure Call Center is the first big call center to set up operations

in Gujarat, a GNFC release stated here yesterday.

 

'iCall India Ltd', promoted by Adanis, will be the second call center to start its operations

from the GNFC infotower. Spread over 60,000 square feet area, iCall India will be fully

operational within two months. With 500 seat capacity, iCall India will be the largest call

center operating in Gujarat.

 

Azure Call Center has put in an investment of Rs. 10 crore for its 200-agent capacity in

the initial phase. (UNI)

 

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